Frequently Asked Questions
Everything you need to know about your Diamond Nail Supplies experience.
How long does shipping take for my nail supplies?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are your products professional grade?
Yes, we exclusively stock high-quality, professional-grade nail products ranging from acrylic systems and gel polishes to salon-standard equipment suitable for both professionals and enthusiasts.
What is your return policy for opened liquids or gels?
For hygiene and safety reasons, we cannot accept returns on opened liquids, gels, or polishes. Unopened items in original packaging can be returned within 30 days of purchase.
Do you offer bulk discounts for salons?
We do offer wholesale pricing and bulk discounts for registered salon professionals. Please contact our support team with your business license details to apply for a pro account.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.